{"id":10114,"date":"2021-05-26T11:21:49","date_gmt":"2021-05-26T09:21:49","guid":{"rendered":"https:\/\/fodjan.com\/?post_type=helparticle&#038;p=10114"},"modified":"2021-05-28T13:48:28","modified_gmt":"2021-05-28T11:48:28","slug":"help-i-cannot-log-in","status":"publish","type":"helparticle","link":"https:\/\/fodjan.com\/en\/help\/help-i-cannot-log-in\/","title":{"rendered":"Help: I cannot log in"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p class=\"wp-block-paragraph\">The fact that you cannot log in to fodjan can have various causes. Here we have provided a <strong>checklist<\/strong> that <strong>you should check to rule out login problems on the part of your device or account<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><strong>This also helps us if you contact the support<\/strong>, <\/strong>because then we can already localize the problem and assist you, should the problem have a technical cause on our side.<\/p>\n\n\n\n<div style=\"height:37px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Checklist for login problems<\/strong><\/h4>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1. <strong>Use &#8220;Forgot password?&#8221;<\/strong><\/strong><\/p>\n\n\n<style>.kt-accordion-id_337c09-19 .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:10px;}.kt-accordion-id_337c09-19 .kt-accordion-panel-inner{border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;background:#ffffff;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id_337c09-19 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top-color:#555555;border-right-color:#555555;border-bottom-color:#555555;border-left-color:#555555;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;border-top-left-radius:6px;border-top-right-radius:6px;border-bottom-right-radius:6px;border-bottom-left-radius:6px;background:#f2f2f2;font-size:18px;line-height:24px;color:#555555;padding-top:14px;padding-right:16px;padding-bottom:14px;padding-left:16px;}.kt-accordion-id_337c09-19:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_337c09-19:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:before{background:#555555;}.kt-accordion-id_337c09-19:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:#555555;}.kt-accordion-id_337c09-19:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_337c09-19:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:#f2f2f2;}.kt-accordion-id_337c09-19 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id_337c09-19 .kt-blocks-accordion-header:focus-visible{color:#444444;background:#eeeeee;border-top-color:#eeeeee;border-right-color:#eeeeee;border-bottom-color:#eeeeee;border-left-color:#eeeeee;}.kt-accordion-id_337c09-19:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_337c09-19:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id_337c09-19:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion--visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id_337c09-19:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id_337c09-19:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger, body:not(.hide-focus-outline) .kt-accordion-id_337c09-19:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id_337c09-19:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_337c09-19:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id_337c09-19:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id_337c09-19:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#eeeeee;}.kt-accordion-id_337c09-19 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id_337c09-19 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{color:#ffffff;background:#46C284;border-top-color:#46C284;border-right-color:#46C284;border-bottom-color:#46C284;border-left-color:#46C284;}.kt-accordion-id_337c09-19:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_337c09-19:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id_337c09-19:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:#ffffff;}.kt-accordion-id_337c09-19:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_337c09-19:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#46C284;}@media all and (max-width: 767px){.kt-accordion-id_337c09-19 .kt-accordion-inner-wrap{display:block;}.kt-accordion-id_337c09-19 .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:10px;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-wrap kt-accordion-id_337c09-19 kt-accordion-has-2-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-basic kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"none\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane_52e87d-ff\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">fodjan Pro<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Go to &#8220;Forgot password?&#8221; at the bottom right of the login page and follow the instructions that will be sent to you via email.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"730\" height=\"505\" src=\"https:\/\/fodjan.com\/wp-content\/uploads\/2021\/05\/Hilfe_Verwaltung_fodjanProLogin_PasswortVergessen_EN.png\" alt=\"\" class=\"wp-image-10115\" srcset=\"https:\/\/fodjan.com\/wp-content\/uploads\/2021\/05\/Hilfe_Verwaltung_fodjanProLogin_PasswortVergessen_EN.png 730w, https:\/\/fodjan.com\/wp-content\/uploads\/2021\/05\/Hilfe_Verwaltung_fodjanProLogin_PasswortVergessen_EN-300x208.png 300w\" sizes=\"auto, (max-width: 730px) 100vw, 730px\" \/><\/figure><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-2 kt-pane_b0e211-63\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">fodjan App<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">On the login page of the app, you can set a new password in case you forgot yours:<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/fodjan.com\/wp-content\/uploads\/2021\/05\/Hilfe_Verwaltung_Passwortneusetzen_App_EN.png\" alt=\"\" class=\"wp-image-10111\" width=\"196\" height=\"379\"\/><\/figure><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div style=\"height:38px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. <strong>If you have entered your password incorrectly too many times, <\/strong><\/strong>fodjan will lock your account for a short time (you will be shown). After that try it again and go back to step 1.<\/p>\n\n\n\n<div style=\"height:26px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">If you are new to fodjan Pro:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3. <strong>Have you received the registration verification email<\/strong> <\/strong>and have you verified your registration according to the instructions?<\/p>\n\n\n\n<div style=\"height:26px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Other checkpoints:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4. <strong>Check internet connection<\/strong><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>5. <strong>Close the browser or app and open it again<\/strong><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>6. <strong>Only for fodjan Pro in the browser: <\/strong><\/strong>Reload the login page with the following key combination: Ctrl + F5<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>7. <strong>Only for fodjan Pro in the browser: <\/strong><\/strong>Check if the problem also occurs in another browser (feel free to try Mozilla Firefox and Chrome)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>8. <strong>Check if your browser(s) or your app are up to date <\/strong><\/strong>and update them if necessary (More about the <a href=\"https:\/\/fodjan.com\/en\/system-requirements\/\" target=\"_blank\" aria-label=\"system requirements (opens in a new tab)\" rel=\"noreferrer noopener\" class=\"ek-link\">system requirements<\/a>)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>9. <strong>Only for fodjan Pro in the browser: <\/strong><\/strong>Delete browsing history and cookies, if necessary closebrowser again and open it again.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>10. <strong>If you still can&#8217;t log in after that, <\/strong><\/strong>contact the support (<a href=\"mailto:support@fodjan.de\">support@fodjan.de<\/a>) and tell us thefollowing in the e-mail:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Have you been able to log in successfully before or are you new to fodjan Pro?<\/li><li>Did you have a fodjan account with the same email address before?<\/li><li>When did you first notice the problem?<\/li><li>Does an error message appear and if so, how does it read?<\/li><li>Your check results from the above checklist (which browser, app version do you use)<\/li><li>What operating system do you use?<\/li><li>Your mail address with which you wanted to log in to fodjan<\/li><\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><div class=\"helparticle-sidebar\"><div class=\"sidebar-inner\"><h3 class=\"has-text-color\">Related articles<\/h3><br\/><ul class=\"is-style-arrow\"><li><a href=\"https:\/\/fodjan.com\/en\/help\/advised-farmer\/\" class=\"ek-link\">Advised farmer<\/a><\/li><li><a href=\"https:\/\/fodjan.com\/en\/help\/invite-users-and-manage-user-rights\/\" class=\"ek-link\">Invite users and manage user rights<\/a><\/li><li><a href=\"https:\/\/fodjan.com\/en\/help\/manage-several-animal-species\/\" class=\"ek-link\">Manage several animal species<\/a><\/li><li><a href=\"https:\/\/fodjan.com\/en\/help\/upgrade-from-the-app-to-fodjan-pro\/\" class=\"ek-link\">Upgrade from the App to fodjan Pro<\/a><\/li><li><a href=\"https:\/\/fodjan.com\/en\/help\/retrieve-your-invoices\/\" class=\"ek-link\">Retrieve your invoices<\/a><\/li><\/ul><\/div><\/div><\/div>\n<\/div>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group rating-section has-background\" style=\"background-color:#6c9678\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"has-text-align-center has-text-color wp-block-heading\" style=\"color:#ffffff\">Was this article helpful?<\/h2>\n\n\n\n<p class=\"has-text-align-center has-text-color wp-block-paragraph\" style=\"color:#ffffff\">Help us to become better by rating this article<\/p>\n\n\n<div  class=\"thumbs-rating-container\" id=\"thumbs-rating-10114\" data-content-id=\"10114\"><button class=\"thumbs-rating-up\" onclick=\"thumbs_rating_vote(10114, 1);\">Vote Up +0<\/button> <button class=\"thumbs-rating-down\" onclick=\"thumbs_rating_vote(10114, 2);\">Vote Down -0<\/button><span class=\"thumbs-rating-already-voted\">You already voted!<\/span><\/div>\n\n\n\n<p class=\"has-text-align-center thumbs-rating-down-message has-white-color has-text-color wp-block-paragraph\">Write us an e-mail to <strong><a href=\"mailto:support@fodjan.de\">support@fodjan.de<\/a><\/strong> and<br\/>let us know how we can help.<\/p>\n\n\n\n<p class=\"has-text-align-center thumbs-rating-up-message has-white-color has-text-color wp-block-paragraph\">Thanks for your feedback!<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div style=\"height:76px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group__inner-container\"><\/div><\/div>\n\n\n<div><h3>See also<\/h3><br\/><p class=\"has-text-color\">Advised farmer<br\/><a href=\"https:\/\/fodjan.com\/en\/help\/advised-farmer\/\" class=\"ek-link\" style=\"color: #46c284;\">Read more ><\/a><\/p><p class=\"has-text-color\">Invite users and manage user rights<br\/><a href=\"https:\/\/fodjan.com\/en\/help\/invite-users-and-manage-user-rights\/\" class=\"ek-link\" style=\"color: #46c284;\">Read more ><\/a><\/p><p class=\"has-text-color\">Manage several animal species<br\/><a href=\"https:\/\/fodjan.com\/en\/help\/manage-several-animal-species\/\" class=\"ek-link\" style=\"color: #46c284;\">Read more ><\/a><\/p><p class=\"has-text-color\">Upgrade from the App to fodjan Pro<br\/><a href=\"https:\/\/fodjan.com\/en\/help\/upgrade-from-the-app-to-fodjan-pro\/\" class=\"ek-link\" style=\"color: #46c284;\">Read more ><\/a><\/p><p class=\"has-text-color\">Retrieve your invoices<br\/><a href=\"https:\/\/fodjan.com\/en\/help\/retrieve-your-invoices\/\" class=\"ek-link\" style=\"color: #46c284;\">Read more ><\/a><\/p><\/div>\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group wide-area no-margin has-background\" style=\"background-color:#f6f6f6\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group container no-margin\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer no-margin\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Questions we couldn&#8217;t answer?<\/h2>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns no-margin-bottom-desktop is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center has-medium-font-size wp-block-paragraph\">Simply keep searching here:<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns_c72926-06{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns_c72926-06 .kt-button{font-weight:normal;font-style:normal;}.kt-btns_c72926-06 .kt-btn-wrap-0{margin-right:5px;}.wp-block-kadence-advancedbtn.kt-btns_c72926-06 .kt-btn-wrap-0 .kt-button{color:#555555;border-color:#46C284;}.wp-block-kadence-advancedbtn.kt-btns_c72926-06 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns_c72926-06 .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:rgba(68, 68, 68, 0);}.wp-block-kadence-advancedbtn.kt-btns_c72926-06 .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns_c72926-06 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns_c72926-06 .kt-btn-wrap-0 .kt-button:focus{background:#46C284;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kt-btn-align-center kt-btn-tablet-align-inherit kt-btn-mobile-align-inherit kt-btns-wrap kt-btns_c72926-06\"><div class=\"kt-btn-wrap kt-btn-wrap-0\"><a class=\"kt-button button kt-btn-0-action kt-btn-size-standard kt-btn-style-basic kt-btn-svg-show-always kt-btn-has-text-true kt-btn-has-svg-false\" href=\"https:\/\/fodjan.com\/en\/help\" style=\"border-radius:30px\"><span class=\"kt-btn-inner-text\">Back to help center homepage<\/span><\/a><\/div><\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center has-medium-font-size wp-block-paragraph\">Contact us:<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><a class=\"ek-link\" href=\"mailto:support@fodjan.de\">support@fodjan.de<\/a><br><br>or weekdays in in urgent cases:<br>+49 (0) 351 4188 6693<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" 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