Required: fodjan Pro Dairy Cow or fodjan Premium App.
You cannot import your milk report or see them in the evaluation? You can find out what the reason for this may be and how you can solve the problem in this help article.
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Possible source of error: Your milk report does not have the correct file format.
In order for your milk report to be imported into fodjan, we need it in ***.ads format. For some testing institutes, it is possible that you do not receive the milk report in the format ***.ads. In this case, please contact us or your testing institute.
Some testing institutes will also send you a kind of preliminary report. This is often available in the format ***.ads, but cannot be imported because some decisive key figures are missing. Therefore, only import the final milk report into fodjan.
Possible source of error: Customer number does not match
Especially shortly after setup, it may happen that your customer number set up in the interface does not match the one in your milk report file, causing the import to fail.
To check if this is the problem, go to Administration > Interfaces in the left menu in fodjan Pro. Go there under “Others” to “Milk report data import”.
You can check here via the button “Check customer number” whether the customer number entered matches the one from the ***.ads.
If the milk report import still does not work or you receive an error message, please contact the support.